FAQ
Let us answer your questions !
WHERE DOES YOUR PRODUCTS COMES FROM ?
Due to high demand and the lack of the availability of luxury goods and items, we source our products worldwide. We have them delivered to our office to ensure their condition and then they are sent directly to you.
WHAT SHIPPING METHOD DO WE PROPOSE?
WHAT PAYMENTS METHODS ARE ACCEPTED?
We do accept different type of payment such as bank transfer, online payment and bank cheque. Please do contact us in advance if you would like to make a payment that is not online shop payment.
ARE EVERY PRODUCTS BRAND NEW ?
DO YOU ACCEPT RETURNS OR EXCHANGE ?
We accept cancellations / returns on selective items. We have a 3-Day Return Policy, which means all return requests, if eligible, must be raised within 3 days of receiving the delivery
We usually ship the products directly to your place via DHL Express. Other shipping methods available upon request.
We are the reseller of authentic designer and vintage merchandise. We are not an official authorised dealer and are not affiliated with the brands we sell on our site. All our products officially pre-owned, but in new condition and never worn if otherwise indicated in the description.
WHAT IS PROVIDE WITH THE ITEMS ?
Every item that we propose to find for you is sold with the original package (box, and invoice).